Terms of service

Effective Date: 03/21/2025

Welcome to Fig & Ivory. By accessing or using our website (www.figivory.com) and purchasing our products, you agree to the following Terms and Conditions. Please read them carefully before using our services.

1. Use of Website & Services

You agree to use our website for lawful purposes only. You are not permitted to:

  • Use this site to promote hate, discrimination, or violence

  • Post or transmit spam, promotions, viruses, or other malicious content

  • Interfere with the operation, security, or functionality of the website

  • Attempt unauthorized access to restricted areas of the website or user data

We reserve the right to suspend or terminate access to any user who violates these terms.

2. Orders, Payments & Financial Transactions

  • All transactions are processed securely through our third-party payment providers (e.g., PayPal, GoDaddy Payments). We do not store your complete payment details.

  • We reserve the right to withdraw or cancel services, refuse orders, or limit quantities at our discretion.

  • In the event of pricing errors or inventory discrepancies, we reserve the right to correct the issue and cancel or refund the order.

3. Shipping & Returns

  • Orders typically ship within 1–2 business days unless otherwise noted. We are not responsible for shipping delays or carrier issues.

  • All sales are final due to the handmade and personal nature of our products.

  • If your order arrives damaged or incorrect, please contact us within 7 days at hello@figivory.com, and we’ll be happy to resolve the issue.

4. Intellectual Property & Copyright

All content on this site — including text, photos, logos, branding, and product names — is the intellectual property of Fig & Ivory unless otherwise credited.

You may not:

  • Copy, reproduce, or distribute content without our written permission

  • Use our content for commercial purposes without licensing

  • Modify our branding or assets in a misleading or damaging way

For non-commercial sharing (e.g. social media), please give proper credit and a link back to figivory.com.

5. Accuracy & Liability

We strive to provide accurate product descriptions and content. However:

  • We are not liable for typographical errors or outdated information

  • We do not guarantee uninterrupted access to the site or that the site will be error-free

  • Your use of this website is at your own risk

Fig & Ivory is not liable for any damages resulting from the use of our website, products, or services.

6. User Accounts & Disabling Access

If you create an account on our site, you are responsible for keeping your login information confidential. We may disable or delete user accounts without notice if we believe you have violated these Terms or compromised site integrity.

7. Privacy Policy

We respect your privacy and will never sell your personal information. For details about how we collect and use your data, please see our Privacy Policy.

8. Governing Law

These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles.

9. Changes to These Terms

We may update these Terms & Conditions at any time. Any changes will be posted on this page with the updated effective date.

10. Contact

If you have questions or concerns about these Terms, you can reach us at:
📧 hello@figivory.com or 817-566-2908